Subject: Ticket Assigned - Conversation with zeina badran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Dec 2022 20:53:43 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zeina badran zeina badran                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi zeina badran, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6188907841 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1207220002827     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:47 AM, 11th Dec                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:48 AM, 11th Dec                     zeina badran                    Hello,           12:48 AM, 11th Dec                     zeina badran                    I made an order that should have been delivered today but i haven’t been contacted           12:48 AM, 11th Dec                   Amirh                   Hello           12:48 AM, 11th Dec                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:49 AM, 11th Dec                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           12:49 AM, 11th Dec                   Amirh                   Do let me know if you need anything more..?           12:49 AM, 11th Dec                     zeina badran                    I follow the tracking order link and it send a message “ no tracking status found”           12:50 AM, 11th Dec                     zeina badran                    What should i do           12:50 AM, 11th Dec                   Amirh                   The problem will be raised to the competent authority and verification will be made and we will contact you as soon as possible, God willing           12:50 AM, 11th Dec                     zeina badran                    I need a valid email response otherwise i’ll request a refund as im leaving the country soon           12:51 AM, 11th Dec                   Amirh                   God willing           12:52 AM, 11th Dec                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:53 AM, 11th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5444968