Subject: Ticket Assigned - Conversation with mohamed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 00:37:50 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed mohamed                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  mohamed Bot:  Hi mohamed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  SD008841224 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6188165603 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD008841224     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +966549202487            04:32 AM, 07th Dec                     mohamed                    Ok           04:32 AM, 07th Dec                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           04:33 AM, 07th Dec                     mohamed                    Hello Amirah           04:33 AM, 07th Dec                   Amirh                   Hello Mohamed           04:33 AM, 07th Dec                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:33 AM, 07th Dec                     mohamed                    I’ve places an order with number 6188165603           04:33 AM, 07th Dec                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           04:34 AM, 07th Dec                   Amirh                   Do let me know if you need anything more..?           04:34 AM, 07th Dec                     mohamed                    It supposed to be deliver 6 December           04:34 AM, 07th Dec                     mohamed                    And i’m leaving KSA by thursday morning           04:34 AM, 07th Dec                     mohamed                    I’m travelling and i need the order before i leave please           04:35 AM, 07th Dec                   Amirh                   I will raise the request after closing the conversation. The delivery will be done, God willing, as soon as possible           04:35 AM, 07th Dec                     mohamed                    Inshallah           04:35 AM, 07th Dec                     mohamed                    Thank you so much           04:36 AM, 07th Dec                   Amirh                   Do let me know if you need anything more..?           04:36 AM, 07th Dec                     mohamed                    I’ll be grateful if you put the request as urgent           04:36 AM, 07th Dec                     mohamed                    Thabks again           04:36 AM, 07th Dec                   Amirh                   I will now, God willing           04:37 AM, 07th Dec                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:37 AM, 07th Dec                     mohamed                    Thanks           04:37 AM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5425086