Subject: Ticket Assigned - Conversation with hanan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 20:28:53 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hanan hanan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hanan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6187271503 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1201220003195     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:23 AM, 07th Dec                     hanan                    I'm waiting           12:23 AM, 07th Dec                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:24 AM, 07th Dec                     hanan                    I didn't recieve my order           12:24 AM, 07th Dec                   Amirh                   Could you please share your order number so that I can assist you further?           12:24 AM, 07th Dec                     hanan                    6187271503           12:24 AM, 07th Dec                     hanan                    I chat yesterday and told me will get someone to call me           12:25 AM, 07th Dec                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           12:25 AM, 07th Dec                   Amirh                   Do let me know if you need anything more..?           12:25 AM, 07th Dec                     hanan                    Yes           12:26 AM, 07th Dec                     hanan                    I'm not satisfied           12:26 AM, 07th Dec                     hanan                    The delivery must be on Dec 4           12:26 AM, 07th Dec                     hanan                    Tiday Dec6           12:26 AM, 07th Dec                   Amirh                   Please accept our full apologies for the inconvenience caused.           12:27 AM, 07th Dec                     hanan                    No           12:28 AM, 07th Dec                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 AM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5424779