Subject: Note Added - [#5225659] Conversation with shafi tashildar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 07:49:36 +0000

Hi ,    Akash Datla added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5225659    Subject:  Conversation with shafi tashildar   Requester: babush khan    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Faraz,</div>
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<div class="MsoNormal">Mr.Ali is incharge of Jeddah warehouse , please write to him directly .  </div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Akash Datla</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, December 6, 2022 10:28 AM<br>
<b>To:</b> Bm Olmjeddah &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5225659] - Conversation with shafi tashildar</div>
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<div class="MsoNormal">Hi <a id="OWAAME18C7CE18DB34C469BA68CB72B470DFC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akash Datla</span></a>,</div>
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<div class="MsoNormal">Cst claims not to have received the item.</div>
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<div class="MsoNormal">Thankyou,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalations &amp; Vendor Management</div>
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<div class="MsoNormal">Landmark Digital</div>
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<b>From:</b> Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, December 3, 2022 8:58 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akash Datla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5225659] - Conversation with shafi tashildar</div>
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<div class="MsoNormal">Dears</div>
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<div class="MsoNormal">This is COD shipment the courier didn’t take any POD , and he delivered to the customer , kindly recheck with the customer
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<b><span style="color:#2F5496">Regards</span></b><span style="color:black"></span>
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<b><span style="color:#2F5496">Ali Mohammed Al-Shaebi</span></b><span style="color:black"></span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2F5496'>Jeddah, KSA</span></b><span style="color:black"></span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2F5496'>Mobile :+966544605236</span></b><span style="font-size:10.0pt;color:#2F5496"><br>
</span><b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2F5496'>Email</span></b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2F5496'>: bm.</span><span style="color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2F5496'>[email-masked]</span></a></span>
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#2F5496'>Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia</span><span style="color:black"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><img width="200" height="200" style="width:2.0833in;height:2.0833in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjQzMDEzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cSh272o9QVun_h4Eui__rUc0fDb029GMZNmXnU_njf0" data-id="2044006430135"></span></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, December 1, 2022 2:25 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akash Datla &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5225659] - Conversation with shafi tashildar</div>
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<div class="MsoNormal">Hi <a id="OWAAM317DBC86741D42A48273B827252C09AA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm Olmjeddah</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akash Datla</span></a>,</div>
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<div class="MsoNormal">Please assist with the POD ASAP.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, November 15, 2022 2:35 AM<br>
<b>To:</b> Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5225659] - Conversation with shafi tashildar</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POD<br>
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Order Date : Nov 2, 2022<br>
Order ID: 6178537030<br>
Tracking ID: FC1102220008253<br>
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Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on 11/2/22  and as per LMG website the order delivered to customer on 11/8/22 6:50 PM, <br>
But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
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Regards,<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 14 Nov at 12:02 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear customer ,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please accept our apologies for the inconvenience and delay we have caused.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks for your cooperation and understanding with us.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Do not hesitate to contact us if you have any other inquiries.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">your friends</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5225659:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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