Subject: Ticket Assigned - Conversation with john rey llanto
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 20:27:40 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with john rey llanto john rey llanto                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi john rey llanto, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8001111629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:17 AM, 06th Dec                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:17 AM, 06th Dec                     john rey llanto                    Gus eve sir           12:18 AM, 06th Dec                     john rey llanto                    I just want to follow up my return items           12:18 AM, 06th Dec                     john rey llanto                    When you wil get           12:18 AM, 06th Dec                     john rey llanto                    You said before 2-5 days , now its 4 days           12:19 AM, 06th Dec                   Amirh                   Regarding the request (6182942951), we would like to inform you that the amount (SAR 102.00) has been returned to your account on 05/12/22 Regarding the request (6182734830), we would like to inform you that the amount (SAR 108.15) has been returned to your account on 12/05/22 Regarding the request (6181324608), we would like to inform you that the amount (SAR 89.00) has been returned to your account on 05/12/22           12:20 AM, 06th Dec                   Amirh                   Do let me know if you need anything more..?           12:21 AM, 06th Dec                     john rey llanto                    Yes           12:22 AM, 06th Dec                     john rey llanto                    6187198142           12:23 AM, 06th Dec                     john rey llanto                    618728333           12:23 AM, 06th Dec                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:24 AM, 06th Dec                     john rey llanto                    Can you check that whether it is prosecuted           12:24 AM, 06th Dec                   Amirh                   The problem will be raised after the conversation is closed           12:25 AM, 06th Dec                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:27 AM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5417062