Subject: Ticket Assigned - Conversation with ummi hadi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 21:14:25 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ummi hadi ummi hadi                    Customer:  Yesterday we received my order but some thing is missing I want return but ap app still show in process not come return option Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi ummi hadi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0546239921            01:07 AM, 30th Nov                     ummi hadi                    Ok waiting           01:07 AM, 30th Nov                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           01:08 AM, 30th Nov                     ummi hadi                    Yes           01:08 AM, 30th Nov                     ummi hadi                    Yesterday we received my order but some thing is missing I want return but ap app still show in process not come return option           01:08 AM, 30th Nov                     ummi hadi                             01:09 AM, 30th Nov                   Amirh                   Could you please share your order number so that I can assist you further?           01:09 AM, 30th Nov                     ummi hadi                             01:09 AM, 30th Nov                   Amirh                   Please write the number, the picture is not clear           01:10 AM, 30th Nov                     ummi hadi                    6186243716           01:11 AM, 30th Nov                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           01:12 AM, 30th Nov                     ummi hadi                    Ok           01:12 AM, 30th Nov                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:13 AM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5377936