Subject: Note Added - [#5327298] Conversation with العنود
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 10:47:56 +0000

Hi ,    Narsana Sathar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5327298    Subject:  Conversation with العنود   Requester: العنود الغامدي    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Can I know from which concept the customer is receiving the promotional SMS from. And when was the last promotional SMS received.</span></div>
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<span lang="EN-US" style="font-size:11.0pt">I have already removed the mobile number
</span><span style="font-size:11.0pt;font-family:-apple-system">0533553464</span><span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system"> from Centrepoint
</span><span lang="EN-US" style="font-size:11.0pt">promotional SMS</span><span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system"> database.</span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system">Regards,
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<span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system">Narzana Sathar</span><span lang="EN-US" style="font-size:11.0pt"></span>
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<div>From:
<span style="font-size:12.0pt;color:black">Centrepoint &lt;[email-masked]&gt;<br>
<b>Date: </b>Tuesday, 29 November 2022 at 5:01 AM<br>
<b>To: </b>Narsana Sathar &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;, Seifeldin Mohamed Tawfik &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#5327298] - Conversation with العنود</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> customer has been contacted that he is still receiving messages and the subscription has not been cancelled.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,<br>
Amirh</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 24 Nov at 12:31 PM
<span class="separator">, Narsana Sathar &lt;[email-masked]&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system">Hi Team,</span></div>
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<span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system">The mobile number
</span><span style="font-size:11.0pt;font-family:-apple-system">0533553464</span><span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system"> has been unsubscribed from our database.</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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<span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system">Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system">Narzana Sathar</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">From:
</span><span style="font-size:12.0pt;font-family:-apple-system;color:black">Seifeldin Mohamed Tawfik &lt;[email-masked]&gt;<br>
<b>Date: </b>Wednesday, 23 November 2022 at 10:41 AM<br>
<b>To: </b>Centrepoint &lt;[email-masked]&gt;, Narsana Sathar &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Re: [#5327298] - Conversation with العنود</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span lang="EN-US" style="font-size:11.0pt;font-family:-apple-system"><a id="OWAAM341AB32BC4678E4CB48FE6C43911D27B" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Narsana
 Sathar</span></a>, FYA please.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style='font-size:12.0pt;font-family:"Times New Roman",serif'>Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:11.0pt;font-family:"Times New Roman",serif'><img width="131" height="63" style="width:1.3645in;height:.6562in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTU4ODAzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5UJu_lrMYTk5hq2Dap2JVVfx15yv4oKx2OFcsbY-_ac" alt="LogoDescription automatically generated"></span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span lang="EN-US" style='font-size:12.0pt;font-family:"Times New Roman",serif'>Seif Tawfik</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style='font-size:11.0pt;font-family:"Times New Roman",serif'>CRM &amp; Email Marketing Manager</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Web Team | Landmark Group<br>
</span><span lang="EN-US" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>W</span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: </span><span style='font-size:11.0pt;font-family:"Times New Roman",serif'><a href="http://www.landmark.digital" rel="noreferrer">www.landmark.digital</a><span style="color:black"><br>
</span></span><span lang="EN-US" style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>M</span><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>: +971564661337</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'>Ext.: 2028</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:12.0pt;font-family:-apple-system;color:black">From:
</span></b><span style="font-size:12.0pt;font-family:-apple-system;color:black">Centrepoint &lt;[email-masked]&gt;<br>
<b>Date: </b>Wednesday, 23 November 2022 at 2:30 AM<br>
<b>To: </b>Seifeldin Mohamed Tawfik &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#5327298] - Conversation with </span><span lang="AR-SA" dir="RTL" style="font-size:12.0pt;color:black">العنود</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With Reference to the email Id : [email-masked]</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">phone number: 0533553464</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Amirh</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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