Subject: Note Added - [#5327609] Conversation with السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 13:00:48 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5327609    Subject:  Conversation with السلام عليكم   Requester: Abora2bdree    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please allow us to check. </div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, November 23, 2022 4:08 AM<br>
<b>To:</b> Eman Helmy &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5327609] - Conversation with السلام عليكم</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>Hi Team</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-family:"Arial",sans-serif;color:black'><span dir="RTL"></span><span dir="RTL"></span>,</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>Problem Statement: Missing items</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>Order Date :19/11/2022 </span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span dir="LTR"></span><span dir="LTR"></span><span dir="LTR" style='font-family:"Arial",sans-serif;color:black'><span dir="LTR"></span><span dir="LTR"></span> Order ID: 6183998047</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>Tracking ID: 48329028300</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>Assistance Required: Need missing</span><span lang="AR-SA" style='font-family:"Arial",sans-serif;color:black'></span>
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<span lang="AR-SA" style='font-family:"Arial",sans-serif;color:black'></span><span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>item</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>Issue Description: Customer</span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>placed order for 21 items but as per the customer he/she has only received 18 items, Under the consignment details we can see that all 21  items has been shipped/Delivered from our side.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>The missing item is  (165231460</span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'> __165182066 __165137289)</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span dir="LTR"></span><span dir="LTR"></span><span dir="LTR" style='font-family:"Arial",sans-serif;color:black'><span dir="LTR"></span><span dir="LTR"></span>​</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span dir="LTR" style='font-family:"Arial",sans-serif;color:black'>Regards</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5327609:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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