Subject: New Reply Received - Conversation with talib khan
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 06:22:02 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Conversation with talib khan  Ticket comment <div dir="ltr">Dear Centrepoint,<div><br></div>
<div>The package was never delivered to me nor was an invoice generated by Aramex. As my previous order was delivered on time and a tracking number was shared by the Aramex team. As I track this order it just shows the package has been returned and 2 attempts were made for delivery whereas not even a single call or email or any sort of communication was done by your delivery team. We have family members at home always but no attempt was made to deliver so how can you show 2 attempts made and now returned back?? How.. Can you please at least send it to a max store near umm Salim i will pick up. </div>
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<div>Please confirm </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Nov 16, 2022 at 4:33 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div>Hello dear customer,</div>
<div><br></div>
<div>Thank you for contacting us.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that the order No. (6181236326) has been shipped to the transportation partner (Landmark), and please note that delivery has been determined on 11-16-2022. You can also track the delivery of the order via the Landmark website (<a href="https://bit.ly/3E5iHLP" rel="noreferrer" target="_blank">https://bit.ly/3E5iHLP</a>) through the tracking number (FC1112220004223).</div>
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<div>Thanks for your cooperation and understanding with us.</div>
<div><br></div>
<div>  Feel free to contact us if you need further assistance</div>
<div><br></div>
<div>your friends</div>
<div>Support Team</div>
</div></div>

	

</div></blockquote>
<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature">
<div dir="ltr">Warm Regards <br><br>Talib khan</div>
<div dir="ltr">Noha Exports<br>+919891462435</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5275131