Subject: Ticket Assigned - Conversation with faseeh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 19:31:19 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faseeh faseeh                    Customer:  ? Order Status Bot:  Hi faseeh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6180959064 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:26 PM, 15th Nov                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:27 PM, 15th Nov                     faseeh                    My order was placed last Friday, why there is so much delay in processing           11:27 PM, 15th Nov           
         Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:29 PM, 15th Nov                     faseeh                    Ok           11:29 PM, 15th Nov                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           11:29 PM, 15th Nov                   Amirh                   Do let me know if you need anything more..?           11:29 PM, 15th Nov                     faseeh                    No thanks           11:30 PM, 15th Nov                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:30 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5274922