Subject: Ticket Assigned - Conversation with ahmed abdul aziz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 19:49:57 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed abdul aziz ahmed abdul aziz                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  ahmed abdul aziz Bot:  Hi ahmed abdul aziz, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6179799049 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=Z6349608     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509375472 Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi dear customer , thank you for getting in touch with us my name is Amirh May i know how i can help you? Agent:  Thank you for sharing the order details. Please allow me a moment to check this for you. Agent:  Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future. Agent:  Do let me know if you need anything more..? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service Customer:  ?? Bot:   Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi ahmed abdul aziz, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6179799049 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=Z6349608     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:44 PM, 12th Nov                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:45 PM, 12th Nov                     ahmed abdul aziz                    Hi           11:45 PM, 12th Nov                     ahmed abdul aziz                    Where is the order der           11:45 PM, 12th Nov                     ahmed abdul aziz                    Dear           11:45 PM, 12th Nov                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:46 PM, 12th Nov                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           11:47 PM, 12th Nov                   Amirh                   Do let me know if you need anything more..?           11:47 PM, 12th Nov                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:49 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5254264