Subject: Ticket Assigned - Conversation with erick
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 19:31:13 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with erick erick                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi erick, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I want to follow up 6181026223. And this is my contact no. 0530721808 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6181026223 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1112220009361     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:26 PM, 12th Nov                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:27 PM, 12th Nov                     erick                    Yes. I want to follow up my item order no. 6181026223           11:27 PM, 12th Nov                     erick                    Scheduled to deliver today but until now it didn't arrived           11:28 PM, 12th Nov                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:28 PM, 12th Nov                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           11:29 PM, 12th Nov                   Amirh                   Do let me know if you need anything more..?           11:29 PM, 12th Nov                     erick                    Ok. Thank you           11:30 PM, 12th Nov                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:30 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5254183