Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 11:36:13 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Hi!</div>
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<div style="-webkit-text-size-adjust: auto; overflow-wrap: break-word !important">I would like to ask why did I only receive 69.59sar refund? The total amount of the items that I returned is 137sar. </div>
<div style="-webkit-text-size-adjust: auto; overflow-wrap: break-word !important"><br style="overflow-wrap: break-word !important"></div>
<div style="-webkit-text-size-adjust: auto; overflow-wrap: break-word !important">Kindly see attached screenshots of the returned items. </div>
<div style="-webkit-text-size-adjust: auto; overflow-wrap: break-word !important"><br style="overflow-wrap: break-word !important"></div>
<div style="-webkit-text-size-adjust: auto; overflow-wrap: break-word !important">Hoping for your prompt reply. </div>
<div style="-webkit-text-size-adjust: auto; overflow-wrap: break-word !important"><br style="overflow-wrap: break-word !important"></div>
<div style="-webkit-text-size-adjust: auto; overflow-wrap: break-word !important">Thank you. </div>
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<img class="ymail-preserve-class inline-image-guid-E13740CF-399C-4537-A146-06661B89D73E rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDcwMzk3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.x6xWolOsOFNhIVOad1DlPwt51t5jVk6A8OQO5X4sUXE" data-id="2044004703976" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-9C14CB9D-E744-43A9-A666-087CAF8EF347 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDcwMzk3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BW3wFgMF61hHRApA5pri0gNzwk9ImKP9O_hlOQ3nI9w" data-id="2044004703977" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-8B602C66-0F08-4CBE-9C63-9C5E338F0D8C rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDcwMzk3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2SOzgJgXJ_aOcKJL5JMLRl0Z76N9cClnbnkgDcmTIyA" data-id="2044004703979" alt="Inline image" style="width: 100%"><div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, November 12, 2022, 12:54 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv6086960210"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Dear customer ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (<span dir="ltr" style="white-space:pre">​</span>69.58 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5247444