Subject: Note Added - [#5028921] Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Nov 2022 12:33:19 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5028921    Subject:  Product information   Requester: اسلام    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">++<a id="OWAAMC48FB9EB0E1C41D08DED675BEB311DEF" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rahul Tamang1</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Rahul, </span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Can you please advise on below mail?</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 9 November 2022 4:30 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5028921] - Product information</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Ankur</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer reported missing the part ( Outer travel bag X 1 ), which is listed in the catalog</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">I would appreciate if you could tell us if it should be included with the item or not since the customer told us this was missing from his order</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Attached is a photo of the catalog</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 9 Nov at 12:54 PM
<span class="separator">, Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;mso-fareast-language:EN-US">If something is missing, please as WH team on this.
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<span style="font-size:10.5pt;font-family:-apple-system;mso-fareast-language:EN-US">Hi
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;mso-fareast-language:EN-US">Please guide..</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;mso-fareast-language:EN-US">FYI</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">From:</span><span style="font-size:10.5pt;font-family:-apple-system">
<span lang="EN-US">Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, 9 November 2022 11:53 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5028921] - Product information</span></span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly assist here!<br>
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Regards,<br>
Safa.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Fri, 21 Oct at 4:53 PM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID : 6175150757<br>
Item Id : 164562769 <br>
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It has been reported by the customer that he has not received the suit for this bed which is listed in the catalog. Please check and advise us on this issue.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Samar</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Fri, 21 Oct at 4:27 PM
<span class="separator">, اسلام &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لكم  </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">ولكن حسب كتيب التعليمات موجود حقيبة سفر من ضمن المحتويات حسب الصورة المرفقة
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<span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"><img width="768" height="1024" style="width:8.0in;height:10.6666in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjk1MTgwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.flGz2YNBG0U8x373LIiIBaIz6OqPXxFt9UL5LHDZUKw"></span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
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<span class="separator"><span style="font-size:10.5pt;font-family:-apple-system">مع الشكر
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">اسلام </span></div>
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