Subject: New Reply Received - Store information
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 20:44:51 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Store information  Ticket comment <div dir="auto">Dear team good evening </div>
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<div dir="auto">The below mail is related to my feedback below </div>
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<span style="font-size:17px">Dear landmark group </span><br>
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<span style="font-size:17px">Iam shocked iam a regular customer and seeing all your customers are having this issue of not having proper trail room this is costing you less business as customer is not sure and satisfied and if he or she won't try they most
 probably don't almost all stores have opened trail rooms except max and centrepoint iam living in khobar but even store staff don't have answers !!! Trail room is kept locked or used as storage please consider this and take action urgently</span>
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<span style="font-size:17px">Best regards </span><br>
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<span style="font-size:17px">Khan</span>
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<div dir="auto" style="font-size:12px; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; 
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<div>Date: 11/7/22 11:20 PM (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Store information </div>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5208735</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Amira Alanaz : </div>
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<div dir="ltr">Dear customer,<br>
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Thank you for contacting us.<br>
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We apologize for any inconvenience caused,<br>
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Your feedback is important to us to raise the quality of our service and thank you for providing us with your feedback.<br>
Thank you for your cooperation and shopping with us and we look forward to serving you later.<br>
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Do not hesitate to contact us if you have any questions.<br>
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your friends<br>
Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5208735