Subject: Note Added - [#5040837] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 07:09:02 +0000

Hi ,    Nehaan Syeda added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5040837    Subject:  Returns   Requester: Najla saad al_saleh612    Note Content:   <div class="WordSection1">
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please note there is no pickup reference for
</span><span style="font-size:10.5pt;font-family:-apple-system">48324350664. The reason for no collection due to no collection reference available on this awb.</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Best Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-family:"Calibri",sans-serif'>Nehaan Muzaffar</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>Aramex International LLC. – Dubai</span></div>
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<span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>W.  aramex.com</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, November 3, 2022 10:49 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Eman Helmy &lt;[email-masked]&gt;; Nehaan Syeda &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5040837] - Returns</span>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style='font-size:11.5pt;font-family:"Calibri",sans-serif'></span>
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Problem Statement: Late Collection<br>
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Order ID:  6172678092<br>
Tracking ID:  48324350664<br>
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Assistance Required:  We request you to pick up the item ASAP.<br>
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Issue Description: Please note that we have created a new return request as the previous one has not been collected from the cx.<br>
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Kindly, arrange the collection at the earliest as the cx has been waiting for a long.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأربعاء, 2 نوفمبر في 2:14 م
<span class="separator">, Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">There is no record of the given AWB. Please assist to provide updated AWB. Thanks.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks and Regards,</span></div>
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<b><span style="font-family:-apple-system">Marneil Anne Baul-Sabocojan</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.0pt;font-family:-apple-system">Customer Success Specialist</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.0pt;font-family:-apple-system">Aramex International LLC.
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<span style="font-size:10.0pt;font-family:-apple-system">T.  +971 4 6076421</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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Description automatically generated with low confidence"></span></a></span><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><span style="font-size:10.5pt;font-family:-apple-system"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Faramex&amp;data=05%7C01%7Cnehaan%40aramex.com%7C9e1ab2ee510c4fe0d8f708dabd676ef9%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C638030549181709894%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=4FVsPfH1lBipN2rpfmloPsPVNKyX9akejYXzc8XhFbs%3D&amp;reserved=0" title="https://www.instagram.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzkwNjQ0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._7YiJwm7ErlpdDbbuDqpqlS7tNDtRYLC9oflNMqk_Ac" alt="Icon

Description automatically generated"></span></a></span><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><span style="font-size:10.5pt;font-family:-apple-system"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Faramextv&amp;data=05%7C01%7Cnehaan%40aramex.com%7C9e1ab2ee510c4fe0d8f708dabd676ef9%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C638030549181709894%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=UqaFU7RYvdNso3LmjFjCOPk4rMbRyLYSoQbc0ek2OMg%3D&amp;reserved=0" title="https://www.youtube.com/aramextv" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzkwNjQ0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2ulsGL-6S24Z2nEd1zBy85zTOmy5GZLYVp7LkgQS7nQ" alt="A picture containing logo

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 2, 2022 3:57 AM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5040837] - Returns</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
</span><strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>outside</span></strong><span style="font-size:10.5pt;color:red"> of Aramex.
</span><strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>DO NOT CLICK</span></strong><span style="font-size:10.5pt;color:red"> on
</span><strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>LINKS</span></strong><span style="font-size:10.5pt;color:red"> or
</span><strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>ATTACHMENTS </span></strong><span style="font-size:10.5pt;color:red">unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM
 or a PHISHING email, please forward the email to </span><strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB Number 48319446475</span></div>
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Regards,<br>
Amirh</span></div>
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