Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 Oct 2022 09:27:05 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello <div dir="auto"> Thnx for your response  i know all the procedure  about return and refund.this is jot my concern  i already mention my issue that i order 6 pc mug with tray set u can check it in my order but i receive  only 6 mugs not tray .i want to know when i will receive  missing item (tray).</div>
<div dir="auto">Thnxx</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 31 Oct 2022, 2:57 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hello dear customer<br> <br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We would like to inform you that it will take 2 to 3 business days for the products to arrive at our warehouse and it will take 2 to 3 business days from the time we receive the return to do the quality check and refund.<br> <br>Once the refund is processed, the amount you paid online will be returned to your balance<br> <br>We thank you for your understanding and cooperation.<br> <br>Feel free to contact us if you need further assistance.<br> <br>your friends,<br>Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5071560