Subject: New Reply Received - Fwd: [CaseReference:RUH/1022/51335]
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 26 Oct 2022 03:59:30 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Fwd: [CaseReference:RUH/1022/51335]  Ticket comment <div dir="auto">لقد قام مندوبكم باستلام كامل المرتجع من ٥ ايام عمل .... ٣ منتجات<div dir="auto">حزاء و حذاء وبنطال</div>
<div dir="auto">رجاء الافاده هل وصلت لكم</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Oct 26, 2022, 6:20 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div> Dear customer ,<br><br>
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<div style="clear:both">Thank you for reaching out to us and giving us the opportunity to serve you.<div></div>
<br><div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<strong><u dir="ltr">For the product (plain belt with pin buckle closure)   </u></strong>We sincerely apologize for the delay in collecting your return request, we have created a new return request at this time to avoid further delays, you should have received an email notification from us with a link. Please click on this link and fill in your address and contact details.<br><br>Once you do, please simply reply to this email and tell us with your full address and contact number so we can arrange the collection process for you on priority.<strong><u dir="ltr"><br></u></strong>
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<div>We thank you for your understanding and cooperation.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5036350