Subject: Note Added - [#5037249] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 06:50:35 +0000

Hi ,    Gaurav Khemka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5037249    Subject:  Returns   Requester: A_ns555    Note Content:   <div class="WordSection1">
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<span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black;mso-fareast-language:EN-US'>Shipment status as delivered
</span><span style='font-size:10.5pt;font-family:"URW Geometric Arabic",serif;color:black;background:white'>03/10/2022</span><span style='font-size:12.0pt;font-family:"URW Geometric Arabic",serif;color:black;background:white'> </span><span style='font-size:10.5pt;font-family:"URW Geometric Arabic",serif;color:black;background:white'>16:51</span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black;mso-fareast-language:EN-US'></span>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'>Gaurav Khemka</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'>Manager – Last Mile Ecommerce Operations</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'>Landmark Group</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'>Mobile    : +971 56 1139073</span></div>
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<a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CGaurav.Khemka%40landmarkgroup.com%7C9a16d51ca36944f5367908d94443a5d8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637615879599111693%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=xGdlpkHxpI8tltDYQ9P8lTJIqn6S7ULiu372dkToGUk%3D&amp;reserved=0" rel="noreferrer"><span style="color:#0563C1">http://www.landmarkgroup.com</span></a></span></div>
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<div>From:<span lang="EN-US"> FarEye Support &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 24 October 2022 5:25 AM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Vishwajeet Singh &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Nisha Siddiqui &lt;[email-masked]&gt;; Gaurav Khemka &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Fwd: [#5037249] - Returns</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Just following up on this ticket to check if you had a chance to look into our previous response. Please do respond to us if you need further assistance. We will be happy
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/340553" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/340553</a>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Vaibhav Thathola</span></i><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span></b><i><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#222222'>ll Technical
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Sun, 23 Oct at 1:47 AM
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Nisha/Gaurav,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Kindly provide approval for this status update request.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
 visit <a href="https://support.getfareye.com/helpdesk/tickets/340553" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/340553</a>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Vaibhav Thathola</span></i><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span></b><i><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#222222'>ll Technical
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Sun, 23 Oct at 12:00 AM
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Max,</span></div>
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<span style="font-size:10.0pt;font-family:Roboto;color:#202124">Greeting from FarEye! </span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style="font-size:10.0pt;font-family:Roboto;color:#202124">We have received your concern regarding the manual status update. </span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style="font-size:10.0pt;font-family:Roboto;color:#202124">We are working on the same and will revert you back as soon as we have an update or need any details to proceed further.</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'><br>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>To view the status of the ticket, please login to <a href="https://support.getfareye.com/" target="_blank" rel="noreferrer"><span style="background:white">FarEye Support</span></a> Portal and
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<span style="font-size:10.5pt;font-family:Roboto;color:#202124">Thanks and Regards,</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#202124">Shashi Kumar <span style="background:white"> </span></span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'><a href="http://www.getfareye.com/" target="_blank" rel="noreferrer"><b><span style="color:#1155CC;background:white">FarEye</span></b><b><span style='font-family:"Tahoma",sans-serif;color:#1155CC;background:white'>-
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'>Digital Disruptor</span></b></div>
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<span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:black'>Chicago   |   London   |   Dubai   |   Singapore   |   India</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Sat, 22 Oct at 11:50 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
<br>
Problem Statement: update order status <br>
<br>
Order Date : Sep 30, 2022<br>
Order ID: 6171800506<br>
Tracking ID: CRDSAL0591090122<br>
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Assistance Required: Mark the order as delivered.<br>
the customer has confirmed to us that he/ she received the order.kindly update the order status, So the customer will be able to create return request and follow up for the same.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>340553:211857</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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