Subject: Ticket Assigned - Conversation with ramisha ruobab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 09:57:03 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ramisha ruobab ramisha ruobab                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi ramisha ruobab, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6175042256 Bot:   Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi dear customer , thank you for getting in touch with us my name is Amirh May i know how i can help you? Agent:  how i can help you? Customer:  Hello Customer:  My orders were delivered tomorrow Customer:  But it wasnt complete order Agent:  Could you please share your order number so that I can assist you further? Customer:  6175042256 Customer:  And Customer:  6174833719 Agent:  We would like to inform you that during the quality check, products were found in unsalable/damaged condition and the last one in stock, we do not wish to send bad products to our customers and therefore the warehouse canceled the product Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:47 PM, 23rd Oct                   Amirh                   The (Item ID + Name) in your order ID XXXXXXXXXXX went out of stock, so we've partially shipped your order and the invoice has been amended to AED XXX instead of AED XXX.  We apologize for the inconvenience caused and thank you for your patience.           01:48 PM, 23rd Oct                   Amirh                   sorry           01:49 PM, 23rd Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           01:49 PM, 23rd Oct                     ramisha ruobab                    6174833719           01:49 PM, 23rd Oct                     ramisha ruobab                    In this           01:49 PM, 23rd Oct                     ramisha ruobab                    Garfield Quilted Zip Through Jacket with Hood and Long Sleeves           01:50 PM, 23rd Oct                     ramisha ruobab                    And this Juniors Socks with Rolled Cuffs           01:50 PM, 23rd Oct                     ramisha ruobab                    Was not there           01:50 PM, 23rd Oct                     ramisha ruobab                    I really wanted these           01:54 PM, 23rd Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           01:54 PM, 23rd Oct                   Amirh                   Do let me know if you need anything more..?           01:54 PM, 23rd Oct                     ramisha ruobab                    No Thank you           01:54 PM, 23rd Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:56 PM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5040493