Subject: Ticket Assigned - Conversation with wajid nawaj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 07:25:53 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wajid nawaj wajid nawaj                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi wajid nawaj, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:18 AM, 23rd Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:19 AM, 23rd Oct                   Amirh                   how i can help you?           11:20 AM, 23rd Oct                     wajid nawaj                    Yes good morning           11:20 AM, 23rd Oct                   Amirh                   good morning           11:21 AM, 23rd Oct                     wajid nawaj                    I have requested for return some items from my order           11:21 AM, 23rd Oct                     wajid nawaj                    Its one week but nobody come to collect           11:21 AM, 23rd Oct                   Amirh                   Could you please share your order number so that I can assist you further?           11:22 AM, 23rd Oct                     wajid nawaj                    Okay           11:22 AM, 23rd Oct                     wajid nawaj                    6174208168           11:23 AM, 23rd Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:24 AM, 23rd Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           11:24 AM, 23rd Oct                   Amirh                   Do let me know if you need anything more..?           11:24 AM, 23rd Oct                     wajid nawaj                    Thanks that's the thing i want           11:24 AM, 23rd Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:25 AM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5039842