Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Oct 2022 06:14:34 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Yes, please cancel. </div>
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<div>On Sun, Oct 23, 2022, 8:01 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><font color="#333333">Hello Dear Customer,</font></div>
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<div><font color="#333333">Thank you for contacting us,</font></div>
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<div><font color="#333333"> We apologize for the inconvenience caused</font></div>
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<div><font color="#333333"><strong><u>Please note that it is not possible to modify the order or add any products after it has been confirmed. We request you to cancel the order and re-order again.</u></strong></font></div>
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<font color="#333333"><strong><u dir="ltr">​</u></strong></font><br>
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<div><font color="#333333"><strong><u dir="ltr">We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.</u></strong></font></div>
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<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
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<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5037397