Subject: Ticket Assigned - Conversation with animol a
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Oct 2022 19:49:56 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with animol a animol a                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi animol a, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6175335660 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:43 PM, 20th Oct                     animol a                    I didn't get the order           11:43 PM, 20th Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:43 PM, 20th Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:45 PM, 20th Oct                   Amirh                   Thank you for reaching out to us and giving us the opportunity to serve you. We have checked and we would like to inform you that our courier team contacted on (+966541721770  ) and delivered the order on ( 20/10/22).  We request you to please check with your security, family members and neighbours regarding your order.           11:45 PM, 20th Oct                   Amirh                   Do let me know if you need anything more..?           11:45 PM, 20th Oct                     animol a                    I didn't receive the order           11:46 PM, 20th Oct                     animol a                    6175335660           11:46 PM, 20th Oct                     animol a                    It is showing delivered           11:46 PM, 20th Oct                   Amirh                   Thank you for reaching out to us and giving us the opportunity to serve you. We have checked and we would like to inform you that our courier team contacted on (+966541721770  ) and delivered the order on ( 20/10/22).  We request you to please check with your security, family members and neighbours regarding your order.           11:46 PM, 20th Oct                     animol a                    I didn't receive           11:46 PM, 20th Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           11:47 PM, 20th Oct                     animol a                    My order           11:47 PM, 20th Oct                   Amirh                   Do let me know if you need anything more..?           11:47 PM, 20th Oct                     animol a                    This is very bad           11:47 PM, 20th Oct                     animol a                    I spent more than 200 riyal           11:47 PM, 20th Oct                   Amirh                   Please accept our apologies for the inconvenience and delay we have caused.           11:47 PM, 20th Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:49 PM, 20th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5028751