Subject: Ticket Assigned - Conversation with nauman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Oct 2022 22:24:32 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nauman nauman                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  nauman Bot:  Hi nauman, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6173926125 Bot:    Thanks, your order is Collected     We checked and your order was collected on 2022-10-17     Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0598011588            02:15 AM, 18th Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           02:15 AM, 18th Oct                     nauman                    I didnot recieve the skirt in my order           02:16 AM, 18th Oct                     nauman                    I recieved only shirt           02:16 AM, 18th Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:16 AM, 18th Oct                     nauman                    6173926125           02:16 AM, 18th Oct                     nauman                    Ok           02:17 AM, 18th Oct                     nauman                    I send u my order number           02:17 AM, 18th Oct                   Amirh                   DO YOU MEAN THIS PRODUCT - - Juniors Textured Sweatshirt with Striped Skirt           02:18 AM, 18th Oct                     nauman                    Yes           02:18 AM, 18th Oct                     nauman                    I got only shirt           02:18 AM, 18th Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           02:18 AM, 18th Oct                   Amirh                   Do let me know if you need anything more..?           02:18 AM, 18th Oct                     nauman                    Did u guyz send me the skirt or no ?           02:19 AM, 18th Oct                     nauman                    Why u guyz dont send me the skirt ?           02:20 AM, 18th Oct                   Amirh                   The problem will be raised and verified, and you will be contacted via email           02:20 AM, 18th Oct                     nauman                    Plz resolve this prblem in 1 day because i have to travel           02:20 AM, 18th Oct                   Amirh                   We apologize for the error           02:21 AM, 18th Oct                   Amirh                   God willing           02:21 AM, 18th Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:21 AM, 18th Oct                     nauman                    Give me some code i want to order more clothes           02:21 AM, 18th Oct                     nauman                    AW50 is not working           02:22 AM, 18th Oct                   Amirh                   We apologize that we do not have special codes. You can follow the site to know the latest offers and discounts           02:22 AM, 18th Oct                     nauman                    Ok           02:22 AM, 18th Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:24 AM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5015670