Subject: Ticket Assigned - Conversation with muneeb
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Oct 2022 20:06:47 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muneeb muneeb                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  muneeb Bot:  Hi muneeb, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8001111629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0580886580            12:01 AM, 18th Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:01 AM, 18th Oct                     muneeb                    Has requested to return the item but it's almost 5 days no one showed up to collect it           12:02 AM, 18th Oct                     muneeb                    6173485549 this is the order number i requested to return           12:02 AM, 18th Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:03 AM, 18th Oct                     muneeb                    Ok           12:03 AM, 18th Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:04 AM, 18th Oct                   Amirh                   Do let me know if you need anything more..?           12:04 AM, 18th Oct                     muneeb                    Nd plz pick it up soon because i have to go out of the city nd plz send the boy in evening time to pickup the parcel           12:06 AM, 18th Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:06 AM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5015481