Subject: Note Added - [#4966882] Re: شارك رأيك وملاحظاتك معنا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 10:49:22 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4966882    Subject:  Re: شارك رأيك وملاحظاتك معنا   Requester: rabiha birkia    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
<div></div>
<div></div>
<div class="MsoNormal">Customer received the shipment from the branch since customer location is in Tier 4, non-serviceable area.</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span></div>
<div></div>
<div></div>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" style="background:gray;border:outset #CCCCCC 1.0pt">
<tbody>
<tr>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Entity</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Status</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Cond</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Prob Code</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Pcs</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Comment 1</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:#6699CC;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Action Dt</span></b><b></b>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="border:inset #CCCCCC 1.0pt;background:white;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>QWY-Quwei'Ieh Outlet</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:white;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'><a href="https://www.aramex.net/infoaxs/tracking_updates_details.asp?PINumberID=4" target="_blank" title="Shipment Delivered/Picked Up" rel="noreferrer">SHDL</a></span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:white;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>PKUP</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:white;padding:1.0pt 1.0pt 1.0pt 1.0pt">
</td>
<td style="border:inset #CCCCCC 1.0pt;background:white;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>2</span></div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:white;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal">
<span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:black'>مندوب</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>
</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:black'>محمد</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'> 966559078573</span>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset #CCCCCC 1.0pt;background:white;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>10/02/22 2055</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thanks and Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
<div>
</div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:150px;width:415px;height:1px"><img width="277" height="1" style="width:2.8819in;height:.0069in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0RkUFw5nehbY3j4kja4lQqdVZaqCnFxIuNAyy_VnkNc" data-id="2044002229161"></span><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:303px;margin-top:191px;width:150px;height:80px"><img width="100" height="53" style="width:1.0416in;height:.5555in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rVQbzkdhHsi8Fuuo5yHhM4Agis2Eb5Y_E7uLEHkaC4g" data-id="2044002229163"></span><a href="https://www.aramex.com/" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CurAw-bEzPW_kUPIqddsDEhI7tP4HwIXrqsJiRtCt-o" data-id="2044002229164" alt="Shape

Description automatically generated with low confidence"></span></a><span style='font-size:8.0pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.facebook.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SskevvsrYztz39D8xtZbFtgy6vnDFPVl_NaoSSULZ4E" data-id="2044002229165" alt="Logo, icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://twitter.com/aramex" title="https://twitter.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CWIGBTfEwArLsReHTU6aG9uHsBp3BsNEOWiIz5mBwWI" data-id="2044002229166" alt="A bright light in the dark

Description automatically generated with low confidence"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.instagram.com/aramex" title="https://www.instagram.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yzeGZeodgmJdYTf3u7Nr4-YI8es-msgA75knojAGgIQ" data-id="2044002229167" alt="Icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.youtube.com/aramextv" title="https://www.youtube.com/aramextv" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-mB1JuyT8O21J2ZYmia9L0Gt4H8U5Vgq5NRQA2aH1k0" data-id="2044002229168" alt="A picture containing logo

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.linkedin.com/company/aramex" title="https://www.linkedin.com/company/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XC9RjWUcaukrEW8powfrDO19RRnIedgNbOE5qrtI14w" data-id="2044002229169" alt="Icon

Description automatically generated"></span></a>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:198px;width:272px;height:44px"><img width="181" height="29" style="width:1.8888in;height:.3055in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMjIyOTE3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XZgUpy5QWizBr18pmRA-bTQss5yKw6RjPBkpKN49628" data-id="2044002229171" alt="Logo

Description automatically generated"></span><span style='font-size:14.0pt;font-family:"Arial",sans-serif'> 
   </span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, October 13, 2022 2:23 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Eman Helmy &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4966882] - Re: شارك رأيك وملاحظاتك معنا</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:29.8pt">
<td width="1003" style="width:752.6pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:29.8pt">
<div style="margin:0in;margin-bottom:.0001pt">
<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Id: 6171242588</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Tracking Id: 48316267742</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><u><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Reminder</span></u></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>With the reference to this order , why this order is not delivered to the customer and you asked him to collect it from the office</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>please inform us with the details</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Rana </span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تشغيل</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الجمعة</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>, 7
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>أكتوبر</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>في</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'> 1:16
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>م</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>:
</span></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal">Hi Team</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">​<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">Order Id: 6171242588<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">​<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">Tracking Id: 48316267742<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">​<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">With the reference to this order , why this order is not delivered to the customer and you asked him to collect it from the office<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">​<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">please inform us with the details<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">​<span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">Regards <span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">Rana <span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4966882:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

</blockquote></div>