Subject: Ticket Assigned - Conversation with mohib ur rehman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Oct 2022 05:51:09 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohib ur rehman mohib ur rehman                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mohib ur rehman Bot:  Hi mohib ur rehman, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6172952746 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0580361130            09:43 AM, 13th Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           09:45 AM, 13th Oct                     mohib ur rehman                    Thanks           09:45 AM, 13th Oct                     mohib ur rehman                    I received my order but still status here is processing           09:45 AM, 13th Oct                     mohib ur rehman                    I want to return an item but can't because the status is still in process.           09:45 AM, 13th Oct                   Amirh                   Could you please share your order number so that I can assist you further?           09:46 AM, 13th Oct                     mohib ur rehman                    6172952746           09:46 AM, 13th Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:48 AM, 13th Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           09:49 AM, 13th Oct                   Amirh                   Do let me know if you need anything more..?           09:49 AM, 13th Oct                     mohib ur rehman                    no thanks           09:50 AM, 13th Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:50 AM, 13th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4997553