Subject: Ticket Assigned - Conversation with irshad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 08:09:43 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with irshad irshad                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi irshad, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6173029079 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1006220006571     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:01 PM, 12th Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:01 PM, 12th Oct                     irshad                    Hi           12:01 PM, 12th Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:02 PM, 12th Oct                     irshad                    Can you please let me know where is my order right now           12:02 PM, 12th Oct                     irshad                    6173029079           12:02 PM, 12th Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:02 PM, 12th Oct                   Amirh                   Do let me know if you need anything more..?           12:02 PM, 12th Oct                     irshad                    Juat want to know where my order is currently           12:03 PM, 12th Oct                     irshad                    I will go and pick it up           12:03 PM, 12th Oct                   Amirh                   Shipping in progress.. will be uploaded to check the delay           12:03 PM, 12th Oct                   Amirh                   Do let me know if you need anything more..?           12:04 PM, 12th Oct                     irshad                    If you could tell me the location, i dont mind going and picking up the order           12:04 PM, 12th Oct                   Amirh                   Sorry, I don't have this information           12:06 PM, 12th Oct                     irshad                    Or can you tell me by when i can receive the order           12:06 PM, 12th Oct                   Amirh                   I cannot specify a time.. but I will raise the request after closing the conversation and we will contact you soon, God willing           12:07 PM, 12th Oct                     irshad                    Please ? ? ? ? ? thanks           12:08 PM, 12th Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:09 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4993743