Subject: Ticket Assigned - Conversation with yasmina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Oct 2022 08:08:47 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yasmina yasmina                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi yasmina, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6173290837 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:03 PM, 12th Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:04 PM, 12th Oct                     yasmina                    I need to know the staus of my order please           12:04 PM, 12th Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:04 PM, 12th Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:05 PM, 12th Oct                   Amirh                   Do let me know if you need anything more..?           12:05 PM, 12th Oct                     yasmina                    I was told yesterday that it will be ready in 24 hours           12:06 PM, 12th Oct                     yasmina                    What error ??           12:06 PM, 12th Oct                   Amirh                   A request for expedited delivery will be submitted. You will be contacted as soon as possible           12:06 PM, 12th Oct                     yasmina                    Thank you …but please make sure its today ..its a gift           12:07 PM, 12th Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:08 PM, 12th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4993736