Subject: New Reply Received - Where is my refund????
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 11:05:23 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Where is my refund????  Ticket comment <div dir="ltr">
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<div>Got it.</div>
<div><br></div>Sorry for misunderstanding.<div><br></div>
<div>Thank you so much for your prompt response. <br><div><br></div>
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<div>On Mon, Oct 10, 2022 at 2:01 PM Moustafa Hanfy (Support) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto" style="color:rgb(43,46,47);line-height:22px;margin:15px 0px">Hi Rizwan,<br><br>Thank you for contacting Tabby.<br><br>Please note that your upcoming installments have been reduced since you have canceled/returned some of your items, hence for the items returned or canceled, there will be no refund for the amount but the total value of the order will be reduced from the original value.<br><br>knowing that the total amount of the order (6168955532) previously was (209.30 SAR) and after canceling or returning some of the items from your order it got adjusted to (174.75 SAR ) and below are the new installment payment plan:<br><br>First previously paid amount ( 52.32 SAR )<br><br>Second payment after reduction: ( 40.81 SAR )<br><br>Third payment after reduction: ( 40.81 SAR )<br><br>Fourth payment after reduction: ( 40.81 SAR )<br><br>We hope the above is clear and don't hesitate to reach out to us again for further assistance.<br><br>Moustafa Hanfy<br>Tabby Customer Experience Team<br> <br>
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<span style="color:rgb(255,255,255)">[8DL0D8-XM794]</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4979383