Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Oct 2022 17:52:26 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="ltr">
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<div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I am really disappointed with your customer service. You don't have any options on the website to cancel the order to change the size. I don't recommend CenterPoint if it continues. </div>
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<div>Warm Wishes,</div>
<b>Mohamed AbdulRahman</b>
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                    <span style="color:#777">Sender notified by</span> <br>
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<td><span style="color:transparent;font-size:0">10/05/22, 08:49:48 PM</span></td>

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<br><img width="0" height="0" class="mailtrack-img" alt="" style="display:flex" src="https://mailtrack.io/trace/mail/3410c2c5cfece38e3d51e8c70a5ef5bc48f9220c.png?u=1687698"><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Wed, Oct 5, 2022 at 12:01 PM Mohamed Abdul Rahman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi, </div>
<div dir="auto">I am not showing any option to cancel the order. Please do the needful to get the correct size. </div>
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<div id="m_7622334194151833048ms-outlook-mobile-signature" dir="auto">Get <a href="https://aka.ms/AAb9ysg" target="_blank" rel="noreferrer">
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<font style="font-size:11pt" color="#000000"><b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, October 5, 2022 2:51:00 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4960110] - Re: Your Click &amp; Collect order is confirmed!</font>
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<div><font color="#333333">Hello Dear Customer,</font></div>
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<div><font color="#333333">Thank you for contacting us,</font></div>
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<div><font color="#333333"> We apologize for the inconvenience caused</font></div>
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<div><font color="#333333">Please note that it is not possible to modify the order or add any products after it has been confirmed. We request you to cancel the order and re-order again.</font></div>
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<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
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<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4960110