Subject: Note Added - [#4957319] Conversation with فوز المالكي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 12:53:14 +0000

Hi ,    Centrepoint Andalusmall added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4957319    Subject:  Conversation with فوز المالكي   Requester: 100 fooz    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Mr. Qazi,</div>
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<div class="MsoNormal">   We have found the order number in CNC uncollected orders logbook. Instead of uncollected our staff Khadija is updated as collected.</div>
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<div class="MsoNormal">We tried to call the customer but there is no response from customer end. Please advise for further.</div>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Gadugi",sans-serif;color:black'>Thanks &amp; Regards,</span></b></div>
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<b><span style='font-family:"Bodoni MT",serif;color:black'>Abdul Asan,</span></b><b><span style='font-family:"Bodoni MT",serif;color:black'></span></b>
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<div class="MsoNormal"><span style='font-family:"Arial Nova Cond",sans-serif;color:black'>CP Andalus Team,</span></div>
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<span style='font-family:"Arial Nova Cond",sans-serif;color:black'>Jeddah , KSA</span><span style='font-family:"Arial Nova Cond",sans-serif;color:#4472C4'></span>
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<b><span style='font-family:"Arial Nova Cond",sans-serif;color:black'>Mobile</span></b><span style='font-family:"Arial Nova Cond",sans-serif;color:black'>: 966 538005492.</span><span style='font-family:"Harlow Solid Italic";color:#1F497D'><br>
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<div>From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, October 4, 2022 12:06 PM<br>
<b>To:</b> Centrepoint Andalusmall &lt;[email-masked]&gt;; Manager Andalus &lt;[email-masked]&gt;; andaluscp opsincharge &lt;[email-masked]&gt;; Mir Ali &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint Andalusmall &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Shahul Abdulrazack
 &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4957319] - Conversation with فوز المالكي</div>
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<div class="MsoNormal">Hi <a id="OWAAM54C7E11527AC450AB22489EFFD6D7F9D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mir Ali</span></a>
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<a rel="noreferrer"></a><a rel="noreferrer"></a><a rel="noreferrer"><span style="mso-bookmark:_Hlk109901736"><span style="mso-bookmark:_Hlk80704901">The order status has been updated to pick up complete, but the customer is claiming
 he didn't receive the order</span></span></a><span style="mso-bookmark:_Hlk109901736"><span style="mso-bookmark:_Hlk80704901">. please investigate the issue.</span></span>
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<div class="MsoNormal"><span style="mso-bookmark:_Hlk109901736"><span style="mso-bookmark:_Hlk80704901">Kindly check storage room one again and do the best ASAP.</span></span></div>
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<span style="mso-bookmark:_Hlk109901736"><span style="mso-bookmark:_Hlk80704901">Awaiting your confirmation on the same</span></span><span style="mso-bookmark:_Hlk80704901">.</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">order number:  6165958564</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: CP21137</span></div>
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<div class="MsoNormal"><img width="819" height="103" style="width:8.5312in;height:1.0729in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTQ2NzE5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KvCnafsGoADSebZ9eqgvfzrKx6RXyKH6pr3J1ttxjm0" data-id="2044001467191"></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, October 4, 2022 3:27 AM<br>
<b>To:</b> Centrepoint Andalusmall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4957319] - Conversation with <span lang="AR-SA" dir="RTL">
فوز المالكي</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the order number:  6165958564</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: CP21137</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order is showing pickup completed. Customer is complaining that they have not collected this order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check if the order is available at the store, if it is, please contact customer and handover their order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">If not available at the store, please let us know.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4957319:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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