Subject: Ticket Assigned - Conversation with deej
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Oct 2022 23:04:08 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with deej deej                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  deej Bot:  Hi deej, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6171703101 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=Z6304768     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +966504301958            02:59 AM, 04rd Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           02:59 AM, 04rd Oct                     deej                    Hello. I want to know why my package did not arrive yesterday. It was supposed to be delivered yesterday according to the app.           03:00 AM, 04rd Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:01 AM, 04rd Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           03:01 AM, 04rd Oct                   Amirh                   Do let me know if you need anything more..?           03:02 AM, 04rd Oct                     deej                    Just please send a follow-up. Thank you.           03:03 AM, 04rd Oct                   Amirh                   we will           03:03 AM, 04rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4957333