Subject: Ticket Assigned - Conversation with assalamu alaikum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 17:15:35 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with assalamu alaikum assalamu alaikum                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi assalamu alaikum, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6170550152 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0926220004064     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  مرحبا عزيزي العميل ,شكراً لتواصلك معنا. معك أميره كيف يمكنني مساعدتك؟ Customer:  English Customer:  IMAGE Customer:  Start Again Customer:  ??????!?! Agent:  Hi dear customer , thank you for getting in touch with us my name is Amirh May i know how i can help you? Agent:  Are you still online with us Customer:  Assalamu alaikum Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:05 PM, 01st Oct                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           09:07 PM, 01st Oct                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:09 PM, 01st Oct                     assalamu alaikum                             09:10 PM, 01st Oct                     assalamu alaikum                    6170550152           09:10 PM, 01st Oct                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           09:11 PM, 01st Oct                   Amirh                   Do let me know if you need anything more..?           09:11 PM, 01st Oct                     assalamu alaikum                    Yes           09:11 PM, 01st Oct                     assalamu alaikum                    I ordered three items and I received an email saying one item has been cancelled I would like to know status of rest of the two items           09:12 PM, 01st Oct                   Amirh                   You will be contacted via email and provided with information           09:14 PM, 01st Oct                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:14 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4946540