Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 05:45:14 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">The amount has been refunded </div>
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<div>On Thu, Sep 29, 2022, 04:21 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4917837</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4917837<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Amira Alanaz : </div>
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<div>Dear customer ,</div>
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<div>Thank you for contacting us.</div>
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<div>We regret to inform you that the product (Kharis Electric Perfume Dispenser from Med Buy Zen) has been canceled from the order number (6170283341) due to its out of stock, so we have partially shipped your order and, the amount of the canceled product has been returned to your account on 09/26/22 and it takes The amount appears in your account from 7 to 14 working days, according to the procedures of your bank.</div>
<div>The order will be delivered within the specified time, and if you do not receive the order within the specified time, please contact us again in order to serve you to the fullest.</div>
<div>Thank you for your cooperation and shopping with us.</div>
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<div>We apologize for any inconvenience and thank you for your patience.</div>
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<div>Feel free to contact us for further assistance.</div>
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<div>your friends</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4917837