Subject: Note Added - [#4781756] Conversation with majid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 12:07:45 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4781756    Subject:  Conversation with majid   Requester: Majid Pasha    Note Content:   <div class="WordSection1">
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<a id="OWAAMA0933DF7840C45ABA6F8BF4E4BC530BB" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Dareenmalldammam</span></a> please check and reply to all.
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, September 1, 2022 7:14 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Max Dareenmalldammam &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;; Omar Bouqsomati &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4781756] - Conversation with majid</div>
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<div class="MsoNormal">Hi <a id="OWAAM54D59B17989F473E897137A95E98760D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash</span></a>,</div>
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<div class="MsoNormal">Reminder for status update. Customer collected already.</div>
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<div class="MsoNormal">Order ID: 6162962323</div>
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<div class="MsoNormal">Store code:Max60135</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDUxOTAxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SGNBU9oKXPwmiRozk1uwTA3DlrmNlS4mSPSwWFz3TlY" data-id="2044000519017" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 29, 2022 1:08 PM<br>
<b>To:</b> Max Dareenmalldammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omar Bouqsomati
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4781756] - Conversation with majid</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly assist<br>
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Problem Statement: Update the order status<br>
Order Date : 21/08/2022<br>
Order ID: 6162962323<br>
Store code:Max60135</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">tracking: 616296232322999991</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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Issue Description:  the customer collected the order but as hypris the order status is Ready for pickup, kindly update the order status as pickup completed ASAP.<br>
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Regards,<br>
Samer</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 27 Aug at 1:15 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4781756" rel="noreferrer">#4781756</a> raised by Majid Pasha (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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Hi Team,<br>
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Problem Statement: Update the order status<br>
Order Date : 21/08/2022<br>
Order ID: 6162962323<br>
Store code:Max60135<br>
Kindly update the order status to pickup completed as per the customer request asap<br>
Regards,<br>
​Amirh </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 27 Aug at 1:07 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear customer ,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please accept our full apologies for the inconvenience caused.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Feel free to contact us for further assistance.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">your friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4781756:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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