Subject: Note Added - [#4901843] Conversation with mona
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Sep 2022 13:39:44 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4901843    Subject:  Conversation with mona   Requester: Ahmed_mona_loveforever    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Sir/ma'am,</div>
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<span dir="ltr" style='box-sizing: border-box; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>We have received your concern regarding sataus update.</span><br style='box-sizing: border-box; font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; font-size: 13px'><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-weight: 400'>We will revert you back as soon as we have an update or need any details to proceed further.</span><br style='box-sizing: border-box; font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; font-size: 13px'><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-weight: 400'>We are working on the same.</span><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-weight: 400'> </span> <br style="box-sizing: border-box">
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/333607" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/333607</a></span>
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<div><font color="#000000"><strong>Thanks and Regards,</strong></font></div>
<div><font color="#000000"><strong>Pankaj Ramdoot</strong></font></div>
<div><font color="#000000"><strong>Technical Engineer | FarEye</strong></font></div>
<div><font color="#000000"><strong>Call: +91 70-6595-6595</strong></font></div>
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                            On
                            Wed, 21 Sep at  7:00 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div dir="ltr"><div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4901843" rel="noreferrer">#4901843</a> raised by Ahmed_mona_loveforever ([email-masked]).</div></div>
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<br>Hi Team,<br><br>Problem Statement: Updating order status<br><br>Order Date :19/09/2022<br>Order ID:6169286389<br>Tracking ID:CRDSAL0580007722<br><br>Assistance Required: Mark the order as delivered.<br>The customer confirmed to us that she has received the order. kindly update the order status.<br><br>Regards,<br>CS Team</div>
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                            On
                            Wed, 21 Sep at  5:28 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div dir="rtl">مرحبا حبيبه ،</div>
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<div dir="rtl">شكرا على تواصلك معنا.</div>
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<div dir="rtl">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به لكم.</div>
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<div dir="rtl">نود إعلامكم انه تم إنشاء طلب ارجاع للطلب رقم (6169286389) بتاريخ 21/09/22 وسيتم استلام الطلب من قبل شريك النقل شيبا خلال 3 الى 5  أيام عمل. وفي حال عدم استلام المرتجعات من قبل شريك النقل شيبا خلال الوقت المحدد الرجاء التواصل معنا مجددا لكي يتم خدمتكم على اكمل وجه.</div>
<div dir="rtl" style="text-align: right"> كما يمكنكم تتبع طلب الارجاع عبر موقع شيبا  (<a href="http://www.aramex.com/track/shipments" rel="noreferrer" dir="ltr"></a><a href="https://shipa.com/ar/track/" rel="noreferrer">https://shipa.com/ar/track/</a>) من خلال رقم التتبع (SD008092940)</div>
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<div dir="rtl" style="text-align: right">​اما بخصوص طلب التحديث ..يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.<br><br>
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<div dir="rtl" style="text-align: right"><a href="https://extcssa.lmsin.net/cscockpit/index.zul#:~:text=0-,SD008092940,-elharith.elsiddig" dir="ltr" rel="noreferrer"></a></div>
<div dir="rtl">شكرا على تسوقكم وتعاونكم معنا.</div>
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<div dir="rtl">لا تتردد في التواصل معنا في حال وجود أي استفسارات.</div>
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<div dir="rtl">أصدقائك</div>
<div dir="rtl">فريق الدعم</div>
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