Subject: Note Added - [#4853395] Conversation with ويان
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Sep 2022 07:53:32 +0000

Hi ,    Arwa Alhajaj added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4853395    Subject:  Conversation with ويان   Requester: ريان    Note Content:   <div dir="ltr">
<a class="gmail_plusreply" id="plusReplyChip-10" href="mailto:[email-masked]" rel="noreferrer">@ShipaDelivery Support</a> FYKA.<br><div><br></div>
<div>Best Regards,</div>
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<div>On Wed, Sep 21, 2022 at 10:50 AM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<a id="m_3742824515608404697OWAAM3F308EA10C894762A234A0253EEE61E5" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-family:Calibri,sans-serif;text-decoration:none">@Arwa Alhajaj</span></a>
<a id="m_3742824515608404697OWAAMB6916C5D46F8468F8F3D5395653B888D" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Abdulrahman Rdwan</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Reminder for collection.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Order number:  6163834421<u></u><u></u>
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<div class="MsoNormal">AWB: SD007874002<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<img width="122" height="58" style="width: 1.2666in; height: 0.6083in" id="m_3742824515608404697_x0000_i1032" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDI4NDU4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.X53o4MUXqACH5bYWRjAWhonVqvLorhHWHrq_79Xkj7E" data-id="2044000284581" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry<u></u><u></u></span></b></div>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'><u></u><u></u></span></b>
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<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125<u></u><u></u></span></div>
<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE<u></u><u></u></span></div>
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<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 15, 2022 4:39 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Hameed Mohammad Fasi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Vishwajeet Singh &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4853395] - Conversation with ويان<u></u><u></u>
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<u></u> <u></u>
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<b><i><span style="font-size:13.5pt;font-family:Verdana,sans-serif;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">Dear Team,<br>
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Well noted. We will proceed with the needed action.<br>
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Best regards, <br>
  <u></u><u></u></span></div>
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<span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
<span class="m_3742824515608404697labelnamesf">Zaid Damra</span><br>
<span class="m_3742824515608404697labeltitlesf">Customer Care</span><br>
</span><a href="https://www.shipa.com/" target="_blank" rel="noreferrer"><span style="font-size:10pt;font-family:Verdana,sans-serif;border:1pt solid windowtext;padding:0in;text-decoration:none"><img width="160" height="160" style="width: 1.6666in; height: 1.6666in" id="m_3742824515608404697Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDI4NDU4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yV-_XCjeymBtAIRitj4-Rny94_GZzC_ecRfMtf8AYg0" data-id="2044000284580" alt="Image removed by sender."></span></a><span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
<strong><span style="font-family:Verdana,sans-serif">M:</span></strong><span class="m_3742824515608404697labelnormal"> 800 SHIPA</span><br>
<span class="m_3742824515608404697labelnormal"><a href="https://www.shipa.com" target="_blank" rel="noreferrer"><span style="color:rgb(242,102,65);text-decoration:none">www.shipa.com</span></a>
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<strong><span style="font-size:10pt;font-family:Verdana,sans-serif">From:
</span></strong><span style="font-size:10pt;font-family:Verdana,sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:Verdana,sans-serif">Sent: </span></strong>15/9/2022 4:35 PM GMT+04:00<br>
<strong><span style="font-family:Verdana,sans-serif">To: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:Verdana,sans-serif">Subject: </span></strong>RE: [#4853395] - Conversation with
</span><span style="font-size:10pt;font-family:Arial,sans-serif">ويان</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">Hi
<a id="m_3742824515608404697OWAAM9942775D1E5247439C89DE5F1FC5987A" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Abdulrahman</span></a>
<a id="m_3742824515608404697OWAAM8F4A0F086F324CC6BCEEAA06CFB832E6" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Arwa</span></a>,<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif"> <u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">Reminder for collection.<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif"> <u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">Order number:  6163834421<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">AWB: SD007874002<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif"> <u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif">Regards,<u></u><u></u></span></div>
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<span style="font-size:10pt;font-family:Verdana,sans-serif;border:1pt solid windowtext;padding:0in"><img width="122" height="58" style="width: 1.275in; height: 0.6in" id="m_3742824515608404697Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDI4NDU4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yV-_XCjeymBtAIRitj4-Rny94_GZzC_ecRfMtf8AYg0" data-id="2044000284580" alt="Image removed by sender. Logo

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<b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<b><span style="font-size:10pt;font-family:Verdana,sans-serif">From:</span></b><span style="font-size:10pt;font-family:Verdana,sans-serif"> Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, September 11, 2022 3:05 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4853395] - Conversation with </span><span style="font-size:10pt;font-family:Arial,sans-serif">ويان</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
</span><span style="font-size:10.5pt;font-family:-apple-system">AWB: SD007874002</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
</span><span style="font-size:10.5pt;font-family:-apple-system">The above shipment has not been collected from the customer yet.</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style="font-size:10.5pt;font-family:-apple-system">Kindly arrange collection of this shipment on priority</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style="font-size:10.5pt;font-family:-apple-system">Regards,</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style="font-size:10.5pt;font-family:-apple-system">Amira Alanaz</span><span style="font-size:10pt;font-family:Verdana,sans-serif"><u></u><u></u></span>
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<span style="font-size:10pt;font-family:Verdana,sans-serif"><br>
</span><span style="font-size:1pt;font-family:fdtktid,serif;color:white">4853395:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Arwa Alhajaj</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><div><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font></div>
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<span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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