Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Sep 2022 17:08:25 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6169378427 Bot:    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0530252307 Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi dear customer , thank you for getting in touch with us my name is Amirh May i know how i can help you? Agent:  Are you still online with us Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service Customer:  My first order hasn't proceed, and i already applied the voucher of 20% for the the first order to buy Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6169378427 Bot:   Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi dear customer , thank you for getting in touch with us my name is Amirh May i know how i can help you? Customer:  My first order hasn't proceed, and i already applied the voucher of 20% for the the first order to buy, so it try to make the same purchase again, and when i tried to apply the voucher, the code didn't work for me Customer:  Eve thoug i didn't utilitize it because the first order failed Customer:  I want to gain my 20% voucher discount for the first order purchase please Agent:  Could you please share your order number so that I can assist you further? Customer:  Hi Agent:  Are you still online with us Customer:  I am waiting for your response sir Agent:  Could you please share your order number so that I can assist you further? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service Customer:  IMAGE Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  I am getting this massage after i tried to apply the voucher Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  In spite of the fact that i couldn't use the promo for my first purchase because the order failed Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6169378427 Bot:   Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:57 PM, 20th Sep                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           08:57 PM, 20th Sep                   Amirh                   Are you still online with us           08:59 PM, 20th Sep                     hi                    My first order hasn't proceed, and i already applied the voucher of 20% for the the first order to buy, so it try to make the same purchase again, and when i tried to apply the voucher, the code didn't work for me Eve thoug i didn't utilitize it because the first order failed I want to gain my 20% voucher discount for the first order purchase please           09:00 PM, 20th Sep                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           09:01 PM, 20th Sep                   Amirh                   Do you have any other inquiries that we can help with?           09:01 PM, 20th Sep                     hi                             09:02 PM, 20th Sep                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           09:03 PM, 20th Sep                     hi                    When can i gain mu voucher?           09:05 PM, 20th Sep                     hi                    How long the process will take?           09:05 PM, 20th Sep                   Amirh                   As soon as possible, God willing           09:06 PM, 20th Sep                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:07 PM, 20th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4898894