Subject: Ticket Assigned - Conversation with asifa
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 19 Sep 2022 14:39:57 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asifa asifa                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  asifa Bot:  Hi asifa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6167366887 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0913221000267     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564125329            06:35 PM, 19th Sep                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           06:35 PM, 19th Sep                     asifa                    I have called a multiple times since rhe past 2 days to get my order delivered, it has been going on to delivery and failed without me having any update on it           06:36 PM, 19th Sep                     asifa                    I am traveling out of country and i need it, the order was supposed to be delivered by 13 and its 19 today           06:37 PM, 19th Sep                   Amirh                   Could you please share your order number so that I can assist you further?           06:37 PM, 19th Sep                     asifa                    I don't have time at all, im leaving tonight           06:37 PM, 19th Sep                     asifa                    6167366887           06:37 PM, 19th Sep                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:37 PM, 19th Sep                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           06:38 PM, 19th Sep                   Amirh                   Do you have any other inquiries that we can help with?           06:38 PM, 19th Sep                     asifa                    The company should atleast call me, my first order came on time and this has been stuck           06:38 PM, 19th Sep                     asifa                    No nothing else, please look at it i need it like right now, i dont have time           06:38 PM, 19th Sep                   Amirh                   The problem will be resolved as soon as possible           06:39 PM, 19th Sep                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:39 PM, 19th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4893931