Subject: Note Added - [#4888500] Conversation with تم ارسال رساله لي عن التسليم ولم أعلم بها
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Sep 2022 13:22:41 +0000

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4888500    Subject:  Conversation with تم ارسال رساله لي عن التسليم ولم أعلم بها   Requester: تم ارسال رساله لي عن التسليم ولم أعلم بها    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">The below order out for delivery on today.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Akram</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, September 18, 2022 1:32 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4888500] - Conversation with تم ارسال رساله لي عن التسليم ولم أعلم بها</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4888500" rel="noreferrer">#4888500</a> raised by تم ارسال رساله لي عن التسليم ولم أعلم بها (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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Late Delivery WWD <br>
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Hi Team,<br>
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Problem Statement - Late Delivery WWD<br>
Order ID - 6167422873<br>
Item ID - 163614457 <br>
Tracking ID: SD007995017<br>
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Assistance Required - Need urgent delivery<br>
Order placed on :11/09/2022<br>
Was expected to be delivered on: <br>
Re-Scheduled On: Sep 18, 2022<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was placed on 11/09/2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 18 Sep at 2:22 PM
<span class="separator">, تم ارسال رساله لي عن التسليم ولم أعلم بها &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:9.0pt;color:#6F7071">تم ارسال رساله لي عن التسليم ولم أعلم بها</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome to Centrepoint.<br>
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</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="color:#3F3F46">مرحبًا بك في سنتربوينت<br>
<b>Bot: </b>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46"> حالة الطلب<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>لا يوجد حالة طلب<br>
<b>Bot: </b>عذرًا، رقم الطلب يبدو غير صالحًا. </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128533;</span><span style="color:#3F3F46"> للحصول على رقم الطلب الصحيح، يرجى الاطلاع على البريد الإلكتروني أو الرسالة النصية لتأكيد الطلب.<br>
<b>Bot: </b>هل ترغب بالمتابعة<br>
<b>Customer: </b>متابعة<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>6167422873<br>
<b>Bot: </b>طلبك في الطريق </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128666;</span><span style="color:#3F3F46">
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تتّبع طلبك هنا: <a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=SD007995017" rel="noreferrer">
https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=SD007995017</a><br>
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يمكنك أيضًا تتّبع طلبك من سجل الطلبات في حسابي<br>
<b>Bot: </b>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br>
<i>[Customer Feedback: غير راض للغاية]</i><br>
<b>Bot: </b>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b>نعم </span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا عزيزي العميل ,شكراً لتواصلك معنا. معك أميره<br>
كيف يمكنني مساعدتك؟</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">يوجد لدي طلب المفترض يكون اليوم موعد تسليمه</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">رقم تتبع</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هذا رقم الطلب</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل تم استلام الطلب</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لا</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">تم استلام طلب سابق</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">نصف الطلب</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">باقي منتج واحد فقط ؟</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">تم ارسال رساله لي عن التسليم ولم أعلم بها</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png"></span><span style="color:#3F3F46"></span>
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<span style="color:#3F3F46"><img width="1284" height="2777" style="width:13.375in;height:28.927in" id="_x0000_i1030" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_b16dea61c363a2f6413c421d001ea04b6b1b01806b1d4acc2ff481d245cd27a1/img_mq41bplein_22342836604cb530a832e23483d5372b66e40fdbbd92f8ee8c79a4638e708131.png"></span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:20 PM, 18th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirh</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:20 PM, 18th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirh</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:20 PM, 18th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">تم ارسال رساله لي عن التسليم ولم أعلم بها</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">المفترض اليوم التسليم</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:21 PM, 18th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">تم ارسال رساله لي عن التسليم ولم أعلم بها</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%AA.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">شكرًا لك</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:21 PM, 18th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirh</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"> كان من دواعي سروري مساعدتكم اتمنى لك يوماََ طيب</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">02:21 PM, 18th Sep</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/656815694972586" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4888500:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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