Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 09:13:15 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  48309620531 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6165862221 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=48309620531     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0501147172            01:06 PM, 17th Sep                     hi                    Ok           01:06 PM, 17th Sep                   Amirh                   Hi  thank you for getting in touch with us my name is Amirh May i know how i can help you?           01:07 PM, 17th Sep                     hi                    And I am so much disappointed and angry for this delay. My order was supposed to be delived by 11th sept, however Its been now delayed without any information….           01:07 PM, 17th Sep                     hi                    If its delayed, so why It wasn’t informed to me… via email or phone!           01:08 PM, 17th Sep                   Amirh                   Could you please share your order number so that I can assist you further?           01:09 PM, 17th Sep                     hi                    I need my parcel ASAP otherwise , I want to submit complaint and report this against the irresponsible behaviour of the person who shipped my order           01:09 PM, 17th Sep                     hi                    How many times should I share that? I already shared that with your assisstent talking to me before you… Its the last time I am sharing now!           01:10 PM, 17th Sep                   Amirh                   Could you please share your order number so that I can assist you further?           01:10 PM, 17th Sep                     hi                    6165862221           01:10 PM, 17th Sep                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:11 PM, 17th Sep                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           01:11 PM, 17th Sep                   Amirh                   Do you have any other inquiries that we can help with?           01:11 PM, 17th Sep                     hi                    I just need my parcel to be delivered ASAP but by tomorrow….           01:12 PM, 17th Sep                     hi                    I needed that by Sunday…           01:12 PM, 17th Sep                   Amirh                   God willing           01:12 PM, 17th Sep                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:12 PM, 17th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4884120