Subject: Ticket Assigned - Conversation with mubashir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 11:30:45 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mubashir mubashir                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mubashir Bot:  Hi mubashir, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi mubashir, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/sa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554363199 Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi, My name is Reenad .Thank you for contacting us. I will be happy to help you! Agent:  Could you please share your order number so that I can assist you further? Customer:  I am unable to link shukran to my account Customer:  While linking it is showing account in use Agent:  Please contact the Shukran team: - Log in to your account at www.shukranrewards.com. Call the Shukran Program team at 800 124 6622. - Send an email to [email-masked] Agent:  Is there anything else i can assist you with? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:26 PM, 16th Sep                     mubashir                    Hi           03:27 PM, 16th Sep                     mubashir                    Start Again           03:27 PM, 16th Sep                   Amirh                   Hi mubashir'  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           03:27 PM, 16th Sep                     mubashir                    Hi amirh           03:28 PM, 16th Sep                     mubashir                    Can you please update on my order # 6167318414           03:28 PM, 16th Sep                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:28 PM, 16th Sep                     mubashir                    I have still not received message for collection           03:28 PM, 16th Sep                     mubashir                    It was supposed to be ready by 13th September           03:29 PM, 16th Sep                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           03:29 PM, 16th Sep                   Amirh                   Do you have any other inquiries that we can help with?           03:29 PM, 16th Sep                     mubashir                    Ok           03:29 PM, 16th Sep                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:30 PM, 16th Sep                     mubashir                    No thank you, just speed up the pickup of this order           03:30 PM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4881601