Subject: Ticket Assigned - Conversation with danicha umali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 10:06:09 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with danicha umali danicha umali                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  danicha umali Bot:  Hi danicha umali, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6167565950 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0913221000688     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0559011372 Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi Danicha. Thank you for contacting us. My name is Hilah. How may I help you today? Agent:  Hi, I'm not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:59 PM, 16th Sep                   Amirh                   Hi  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           02:00 PM, 16th Sep                     danicha umali                    I would like to track my order           02:00 PM, 16th Sep                     danicha umali                    My order no           02:01 PM, 16th Sep                     danicha umali                    6167565950           02:01 PM, 16th Sep                     danicha umali                    Danicha Umali           02:01 PM, 16th Sep                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:03 PM, 16th Sep                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           02:03 PM, 16th Sep                   Amirh                   Do you have any other inquiries that we can help with?           02:03 PM, 16th Sep                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:05 PM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4881325