Subject: New Reply Received - Conversation with ويان
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 12:39:24 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Conversation with ويان  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/GUbYKAkpqLUMjig4VPmruQ~~/AALN9wA~/RgRlBFB3PVcDc3BjQgpjIfccI2P_VflJUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
<br>
Well noted. We will proceed with the needed action.<br>
<br>
Best regards, <br>
 
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<span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>15/9/2022 4:35 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>RE: [#4853395] - Conversation with ويان<br>
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<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAM9942775D1E5247439C89DE5F1FC5987A" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Abdulrahman</span></a> <a href="mailto:[email-masked]" id="OWAAM8F4A0F086F324CC6BCEEAA06CFB832E6" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Arwa</span></a>,</div>

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<div class="MsoNormal">Reminder for collection.</div>

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<div class="MsoNormal">Order number:  6163834421</div>

<div class="MsoNormal">AWB: SD007874002</div>

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<div class="MsoNormal">Regards,</div>

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<div class="MsoNormal"><img alt="Logo

Description automatically generated" height="58" id="Picture_x0020_58" style="width:1.2666in;height:0.6083in" width="122"></div>

<div class="MsoNormal"><b><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Akshay Berry</span></b></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif;color:#242424;background:white">Vendor Support &amp; Escalations Specialist</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +971 4 5172125</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, September 11, 2022 3:05 PM<br>
<b>To:</b> [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4853395] - Conversation with ويان</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments! </span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Sirs,</span></div>
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<span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD007874002</span>
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<span style="font-size:10.5pt;font-family:'-apple-system'">The above shipment has not been collected from the customer yet.</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Kindly arrange collection of this shipment on priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Amira Alanaz</span></div>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">4853395:1125156</span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4853395