Subject: Note Added - [#4712372] Conversation with saqiba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Sep 2022 11:46:36 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4712372    Subject:  Conversation with saqiba   Requester: saqiba    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><a id="OWAAMD8EBE0A208D841DBA2DC74F9D3DF35B8" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhay Kasera</span></a></div>
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<div class="MsoNormal">PFB</div>
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<div>From: Mohamed Mahmoud &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, September 13, 2022 1:43 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4712372] - Conversation with saqiba<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'><a id="OWAAME090A41A601A42B2ACC1A867A24861E4" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@Nusaybah
 Alzuman</span></a>, <a id="OWAAM47B3BB3796D7443E9E56FDD1F73E9588" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>Please assist
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, September 9, 2022 11:48 AM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4712372] - Conversation with saqiba</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4712372" rel="noreferrer">#4712372</a> raised by saqiba (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<strong><u><span style="font-size:10.5pt;font-family:-apple-system;color:black;background:#B8312F">Reminder</span></u></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly update us on the below, thank you for your help!<br>
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Problem Statement: Late Delivery C&amp;C<br>
Order Date : 02/08/2022<br>
Order ID: 6159107875<br>
Store Code: Splash21242<br>
Tracking ID: 615910787522999991<br>
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 The order status is still showing Ready to ship. Kindly confirm if the order is available at the store, or not,<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Amirh</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 10 Aug at 2:08 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear customer ,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please accept our full apologies for the inconvenience caused.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Feel free to contact us for further assistance.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">your friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4712372:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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