Subject: Note Added - [#4819901] Conversation with ايمن محمد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Sep 2022 11:35:28 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4819901    Subject:  Conversation with ايمن محمد   Requester: M mmm    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Order exceeds 14 days, please check and mark below order as uncollected with handing over the items to concept.</div>
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<div class="MsoNormal">Order number: 6161629125</div>
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<div class="MsoNormal">Note : Uncollected Tab should be always zero order.</div>
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<div class="MsoNormal">Thanks</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, September 9, 2022 9:22 AM<br>
<b>To:</b> Centrepoint Nakheelmalldammam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4819901] - Conversation with <span lang="AR-SA" dir="RTL">
ايمن محمد</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
Kindly mark the order as RTS already 14 days exceeded<br>
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Problem Statement: cancel C&amp;C<br>
Order Date : 18/08/2022<br>
Order ID: 6161629125<br>
Store Code: ShoeMart21469<br>
Tracking ID: 616232019422999991<br>
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Issue Description: The customer requests to cancel the order and return the amount, the specified period has been exceeded .. Please provide assistance in full<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Amirh </span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل السبت, 3 سبتمبر في 10:36 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Centrepoint &lt;[email-masked]&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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Hi Team,<br>
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Problem Statement: cancel C&amp;C<br>
Order Date : 18/08/2022<br>
Order ID: 6161629125<br>
Store Code: ShoeMart21469<br>
Tracking ID: 616232019422999991<br>
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Issue Description: ​The customer requests to cancel the order and return the amount, the specified period has been exceeded .. Please provide assistance in full<br>
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Regards,<br>
CS Team</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل السبت, 3 سبتمبر في 4:40 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, M mmm &lt;[email-masked]&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">أهلا مرة أخرى</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>!<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال اسمك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">ايمن محمد</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">مرحبًا ، ماذا تحتاج للمساعدة؟</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">طلبات الاسترداد النقدي</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى اختيار موقعك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">المملكة العربية السعودية</span><br>
<b>Bot: </b></span>
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<strong><span lang="AR-SA" dir="RTL" style='font-family:"Calibri",sans-serif;color:#3F3F46'>هل قمت بإرجاع طلبك؟</span></strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46"> سنقوم بإصدار استرداد نقدي حالما
 نستلم المنتجات المرجعة ونتحقق منها. ستقوم باسترداد المبلغ حسب وسيلة الدفع المستخدمة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style='font-family:"Calibri",sans-serif'>الدفع عبر البطاقة</span></strong></span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>–
<span lang="AR-SA" dir="RTL">يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز معاملتك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style='font-family:"Calibri",sans-serif;color:#3F3F46'>الدفع عبر
</span></strong><strong><span style='font-family:"Calibri",sans-serif;color:#3F3F46'>PayPal</span></strong><span style="color:#3F3F46"> –
<span lang="AR-SA" dir="RTL">يحتاج إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style='font-family:"Calibri",sans-serif;color:#3F3F46'>الدفع عبر سداد أو نقدًا</span></strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">
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<span lang="AR-SA" dir="RTL">ستقوم باستلام المبلغ المسترد في حساب </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""<span lang="AR-SA" dir="RTL">رصيدي</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""
<span lang="AR-SA" dir="RTL">الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في حال كنت زائرًا غير مسجل خلال 4 – 7 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.
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<strong><span lang="AR-SA" dir="RTL" style='font-family:"Calibri",sans-serif'>قمت بإلغاء طلبك؟</span></strong></span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46"> ستقوم باسترداد المبلغ حسب وسيلة الدفع المستخدمة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style='font-family:"Calibri",sans-serif'>الدفع عبر البطاقة</span></strong></span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">
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<span lang="AR-SA" dir="RTL">يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز معاملتك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style='font-family:"Calibri",sans-serif;color:#3F3F46'>الدفع عبر
</span></strong><strong><span style='font-family:"Calibri",sans-serif;color:#3F3F46'>PayPal</span></strong><span style="color:#3F3F46"> –
<span lang="AR-SA" dir="RTL">يحتاج إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style='font-family:"Calibri",sans-serif;color:#3F3F46'>سداد أو نقدًا</span></strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">
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<span lang="AR-SA" dir="RTL">ستقوم باستلام المبلغ المسترد في حساب </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""<span lang="AR-SA" dir="RTL">رصيدي</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""
<span lang="AR-SA" dir="RTL">الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في حال كنت زائرًا غير مسجل خلال 4 – 7 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.
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<b><span style="color:#3F3F46"><br>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لمزيد من التفاصيل يرجى قراءة عملية
<strong><span style='font-family:"Calibri",sans-serif'>الإرجاع</span></strong> و <strong>
<span style='font-family:"Calibri",sans-serif'>سياسة الإرجاع</span></strong> في مركز المساعدة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<b>Bot: </b><span lang="AR-SA" dir="RTL">هل تمكنت من حل الاستعلام الخاص بك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">لا</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل ما زلت تريد التحدث إلى موظف الخدمة؟</span><br>
<b>Customer: </b>Yes</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا ايمن ,شكراً لتواصلك معنا. معك أميره</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<span lang="AR-SA" dir="RTL">كيف يمكنني مساعدتك؟</span></span>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لدي شحنه في موقع غير موقعي واريد كنسلتها وارجاع المبلغ بالمحفظه لاتمكن من اللب مره اخرى</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">الطلب</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>*</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:28 PM, 03rd Sep</span></div>
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<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">واريد التاكيد من مكاني بالموقع</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:29 PM, 03rd Sep</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">انا بالمجمعه</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:29 PM, 03rd Sep</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى تزويدنا برقم الطلب حتى تتم خدمتك على اكمل وجه</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:30 PM, 03rd Sep</span></div>
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<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:32 PM, 03rd Sep</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">الرجاء كتابه الرقم الصوره غير واضحه</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:33 PM, 03rd Sep</span></div>
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<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_11" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6161629125</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:33 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لمشاركتك رقم الطلب ,دقائق من فضلك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:34 PM, 03rd Sep</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_13" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نأسف لإبلاغك أنه وفقًا لسياستنا ، لا يمكننا من تغيير موقع استلام طلبك بمجرد تأكيد الطلب بنجاح</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
<span lang="AR-SA" dir="RTL">أيضًا، سيتم إلغاء الطلب تلقائيا إذا لم يتم استلامه في غضون 14 يومًا وسيتم استرداد المبلغ بعد 4-15 يومًا</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:34 PM, 03rd Sep</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_14" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:34 PM, 03rd Sep</span></div>
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<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">كم لي الان من يوم؟</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:35 PM, 03rd Sep</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_16" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">طيب ارفع طلب</span><span style="color:#3F3F46"></span>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:36 PM, 03rd Sep</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">حتى استفيد من البلغ واطلب اولاين</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:36 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_18" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:36 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_19" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:36 PM, 03rd Sep</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">هل لازال موقعي بالمتجر طبرجل؟</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:37 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_21" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">لا عزيزي المجمعه</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:38 PM, 03rd Sep</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">ايمن محمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">شكرا</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:38 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_23" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MTA4NzM5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6LGSV7orb-Z6pcabJK3-JKTVe7VfCulGoeTa3ViKFXM" data-id="2043381087394" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"> <span lang="AR-SA" dir="RTL">كان من دواعي سروري مساعدتكم اتمنى لك يوماََ طيب</span></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:39 PM, 03rd Sep</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
</span><a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/648073140883416" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999;text-decoration:none'>Freshchat</span></a><span style='font-family:"Helvetica Neue";color:#333333'></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4819901:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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