Subject: Ticket Assigned - Conversation with usman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Sep 2022 16:31:01 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with usman usman                    Bot:  Hi again! Bot:  Please enter your name Customer:  usman Bot:  Hi Usman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6164089038 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:22 PM, 05th Sep                   Amirah                   Hi  usman  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           08:24 PM, 05th Sep                     usman                    My order number 6164089038           08:24 PM, 05th Sep                     usman                    Still haven’t recieved at collection branch           08:25 PM, 05th Sep                     usman                    It’s over a week now           08:25 PM, 05th Sep                     usman                    Plus the school already started .. need to process on urgent basis please           08:26 PM, 05th Sep                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           08:28 PM, 05th Sep                   Amirah                   Do you have any other inquiries that we can help with?           08:28 PM, 05th Sep                     usman                    No thanks.. just need my order on urgent basis thanxs           08:29 PM, 05th Sep                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:30 PM, 05th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4832024