Subject: Note Added - [#4647953] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Sep 2022 12:55:28 +0000 (UTC)

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4647953    Subject:  Returns   Requester: مجدي السلمي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAME26921EC83034795B55CA7F81CCA845F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CPD Nouriya Mall</span></a>
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<div class="MsoNormal">As discussed over the phone, get customer invoice through Whatsapp and get approval from IT for exchange.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Qazi Mohammed.</div>
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<div class="MsoNormal">3540</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, September 5, 2022 1:23 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; CPD Nouriya Mall &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4647953] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM78FFAC42D79E4AF389814DF7C082DFC4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>
<a id="OWAAM88C1787AE16A4AE9ACFEA0154E01F79B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>,</div>
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<div class="MsoNormal">Reminder.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 1, 2022 2:55 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; CPD Nouriya Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4647953] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAME566491B6E0141B9972133CC07BD2EE6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>
<a id="OWAAM8AA27E36ED024F2E885B08542CA8930D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>,</div>
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<div class="MsoNormal">We are not getting any revert for the below issue, we need to close this ASAP.</div>
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<a id="OWAAMBA3527CFDEA34AB0A28FB872D2DB2AF9" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CPD Nouriya Mall</span></a> Need your revert to close this.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, August 28, 2022 1:22 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; CPD Nouriya Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4647953] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAMF95DE8C0A6E74D039F05D8983FCB0F75" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CPD Nouriya Mall</span></a>,</div>
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<div class="MsoNormal">3<sup>rd</sup> reminder.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 22, 2022 6:19 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; CPD Nouriya Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4647953] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM6F6566F2557E41A0AD150553C52C60EA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CPD Nouriya Mall</span></a>,</div>
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<div class="MsoNormal">2<sup>nd</sup> reminder.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, August 16, 2022 5:05 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; CPD Nouriya Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4647953] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM7C00ADB93FFB4256999D996E4A296A3F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CPD Nouriya Mall</span></a>,</div>
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<div class="MsoNormal">Reminder for the below issue.</div>
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<b>From:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, August 11, 2022 6:00 PM<br>
<b>To:</b> CPD Nouriya Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4647953] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAMCE6DD415016146C7A99C8885B6C23F69" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CPD Nouriya Mall</span></a>
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<div class="MsoNormal">Could you please call below customer and get line manager approval and process the exchange.</div>
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<div class="MsoNormal">Thanks,</div>
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<b>From:</b> Centrepoint <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a> <br>
<b>Sent:</b> Friday, July 29, 2022 10:18 AM<br>
<b>To:</b> Qazi Mohammed <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Nusaybah Alzuman
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4647953] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4647953" rel="noreferrer">#4647953</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">مجدي السلمي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>(<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hello team.<br>
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The customer wants to exchange or return the products, but exceeds the specified period.<br>
The reason for the delay is due to a special circumstance for the customer, the invoice has been attached<br>
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Please contact the customer and provide full assistance.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Name: Majdi Al-Salami<br>
Contact number: 0568162158<br>
Branch: Centrepoint, Makkah Al-Mukarramah - Al-Nawwariya</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 29 Jul at 11:12 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عزيزي العميل ,</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكراً لك على تواصلك معنا.</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن </span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد بالاتصال بنا للحصول على مزيد من المساعدة.</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك،</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span>
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