Subject: Ticket Assigned - Conversation with shahab
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 04 Sep 2022 16:57:37 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shahab shahab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shahab Bot:  Hi Shahab ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557179395            08:51 PM, 04th Sep                   Amirah                   Hi, thank you for getting in touch with us my name is Amirh May i know how i can help you?           08:52 PM, 04th Sep                     shahab                    Hi           08:52 PM, 04th Sep                     shahab                    Amirah           08:52 PM, 04th Sep                     shahab                    I contacted you few hours back           08:52 PM, 04th Sep                     shahab                    I got connected to you again           08:53 PM, 04th Sep                     shahab                    You told I will have to send pictures of the crib to get it returned           08:53 PM, 04th Sep                     shahab                    I came back home and I found this issues with the crib as well           08:53 PM, 04th Sep                     shahab                             08:54 PM, 04th Sep                     shahab                             08:54 PM, 04th Sep                     shahab                             08:54 PM, 04th Sep                     shahab                             08:55 PM, 04th Sep                     shahab                    First of all it’s huge.. plus it does not have proper finishing           08:55 PM, 04th Sep                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           08:56 PM, 04th Sep                   Amirah                   Do you have any other inquiries that we can help with?           08:56 PM, 04th Sep                     shahab                    Order No: 6163805239           08:56 PM, 04th Sep                     shahab                    No           08:56 PM, 04th Sep                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:57 PM, 04th Sep                     shahab                    Will someone contact me?           08:57 PM, 04th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4826618